Recall - Front Shoulder Belt Guide Loop Nut Replacement: Overview

CAMPAIGN: FRONT SHOULDER BELT ANCHOR NEW PART RELEASED # 90C23 - (05/11/2004)

Model and Year:
1990 CHEVROLET LUMINA (COUPES ONLY)

The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.

If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.

To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the letter shown in this bulletin that is being sent to owners, the owners are being instructed to contact the Chevrolet Customer Assistance Center if their dealer does not remedy the condition within five (5) days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.

DEFECT INVOLVED

General Motors has determined that certain 1990 Chevrolet Lumina Coupe model vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 210 "Seat Belt Assembly Anchorages". The upper guide loop attachment fastener for the front seat shoulder belts could pull through the anchor plate at a load lower than that required by the Standard. In an accident, if the fastener pulls through the anchor plate, the shoulder belt would not correctly restrain the occupant.

To correct this condition, dealers are to replace all front shoulder belt guide loop attachment nuts according to the instructions contained in this bulletin.

VEHICLES INVOLVED

Involved are certain 1990 Chevrolet Lumina Coupe model vehicles built within the following VIN breakpoints:

YEAR MODEL PLANT FROM THROUGH

1990 Lumina Oshawa L9117081 - L9283548 (Coupes Only)

Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.

These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

OWNER NOTIFICATION

Owners will be notified of this campaign on their vehicles by Chevrolet Motor Division (see copy of owner letter shown in this bulletin). Mailing of owner letters will be scheduled as parts become available.

DEALER CAMPAIGN RESPONSIBILITY

Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.

Whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle.

Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin.

This bulletin is notice to you that the new motor vehicles included in this campaign may not comply with the standard identified above. Under Section 108 of the National Traffic and Motor Vehicle Safety Act, it is illegal for a dealer to sell a new motor vehicle which the dealer knows does not comply with an applicable Federal Motor Vehicle Safety Standard. As a consequence, if you sell any of these motor vehicles without first performing the campaign correction, your dealership may be subject to a civil penalty up to $1,000 for each such sale.





PARTS INFORMATION

Parts required to complete this campaign are to be obtained from General Motors Service Parts Operations (GMSPO). To ensure these parts will be obtained as soon as possible, they should be ordered from GMSPO on a "C-I-O" order with no special instruction code, but on an advise code (2).

It is anticipated that each dealer will be preshipped five (5) kits 0 P/N 10190637 from GMSPO. These parts will be billed on the dealer parts account.

SPECIAL TOOLS

Each dealer will be shipped a special cutting tool, J-38973, the week of July 9, 1990. The tool is being furnished at no charge to the dealer. Each tool package will be identified with Chevrolet Campaign Number 90C23. Additional tools, if required, may be ordered from Kent-Moore.

CAMPAIGN IDENTIFICATION LABEL

Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label" Each label provides a space to include the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.

Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visable when the vehicle is brought in for periodic servicing by the owner.

Apply "Campaign Identification Label" only on a clean, dry surface.

CLAIM INFORMATION





Submit a Product Campaign claim with the information shown.

Dealers will automatically receive the correct labor and material allowance based on the labor operation performed.

Refer to the Chevrolet claims Processing Manual for details on Product Campaign claim Submission.





Disclaimer