The Other Caller's Voice Cannot be Heard, is too Quiet, or Distorted

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted
- The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

INSPECTION PROCEDURE

PROCEDURE

1. CHECK CELLULAR PHONE

(a) Check if the voice on the other side can be heard using cellular phone.

OK:

The voice can be heard.

NG -- CELLULAR PHONE IS FAULTY
OK -- Continue to next step.

2. CHECK NAVIGATION SYSTEM

(a) Check that voice guidance can be heard from the front speaker.

OK:

The voice guidance can be heard.

NG -- GO TO "VOICE GUIDANCE DOES NOT FUNCTION" IN PROBLEM SYMPTOMS TABLE Voice Guidance Does Not Function
OK -- Continue to next step.

3. CHECK SETTINGS

(a) Check if the volume level is low on the "Call" screen.





OK:

The level is not low.

NG -- TURN VOLUME UP
OK -- Continue to next step.

4. CHECK SETTINGS (OPERATION CHECK)

(a) Enter "Hands-free Volume Setting" (Check Handsfree Volume Setting) Operation Check.





(b) Check if the "Receive Voice Level" is set to "0".

HINT
The "Receive Voice Level" can be set to 11 different levels, -5 to +5, each with a 3 dB difference.

(c) Check if the "Receive Voice Level" is set to the minimum or maximum level.

HINT
When the "Receive Voice Level" is set to the minimum or maximum level, the sound may be distorted.

OK:

The "Receive Voice Level" is set to "0".

NG -- SET "Receive Voice Level" TO "0"

OK -- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Problem Symptoms Table