Symptom Troubleshooting

Navigation System Symptom Troubleshooting - GPS icon is white or not shown

GPS icon is white or not shown

Diagnostic Test: Self-Diagnosis Mode

NOTE:

- Check the vehicle battery condition first Battery Test.
- With good reception, the icon is normally green.
- Make sure the GPS antenna is plugged in.
- Check for any aftermarket accessories or metallic window tinting that may be interfering with the GPS signal.
- Make sure the vehicle is parked outside, away from buildings.
- Refer to the System Diagnostic Mode Navigation System Diagnostic Mode Part One, and use GPS Information Navigation System Diagnostic Mode Part One for real-time satellite reception display.

1. Check for aftermarket metallic window tint on the front window and electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit.

Is there aftermarket metallic window tint or electronic accessories?

YES -

Remove tint or the accessories, and recheck.�

NO -

Go to step 2.

2. Connect the HDS to the DLC How to Troubleshoot the HandsFreeLink System Part One.

3. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

4. Check for DTCs with the HDS.

Are there any DTCs present?

YES -

Troubleshoot the DTC, then recheck.�

NO -

Go to step 5.

5. Go into the System Diagnostic Mode Navigation System Diagnostic Mode Part One, and use the System Links Navigation System Diagnostic Mode Part One to check the GPS antenna.

Is the GPS Ant icon red?

YES -

Check for a kinked, crushed, or disconnected GPS antenna wire. If icon is still red, replace the GPS antenna Service and Repair.�

NO -

Check that nothing is blocking the GPS antenna located under the package shelf, and recheck. Substitute a known-good GPS antenna Service and Repair, and recheck:

- If the symptom is gone, replace the original GPS antenna Service and Repair.�
- If the symptom is still present, substitute a known-good audio-navigation unit (including the HDD) Audio-Navigation Unit Removal/Installation, and recheck. If the symptom is gone, replace the original audio-navigation unit Audio-Navigation Unit Removal/Installation.�