Roadside Assistance - "Towing & Jump Starting"

Roadside Assistance



No special or unusual handling is necessary for Prius roadside assistance. The vehicle may be handled like other Toyota vehicles and the following information may be useful for guidance.

Toyota Roadside Assistance is available during the basic warranty period by contacting:
United States: (877) 304-6495
Canada: (888) TOYOTA-8

Towing
The Prius is a front wheel drive vehicle. Tow with the front wheels off the ground.

- To shift the vehicle to neutral, turn the ignition switch on, press the brake, and while pressing the shift lever button, move the lever to the N (neutral) position.

- If the shift lever cannot be moved out of P (park), a shift lock release is provided under the steering column cover as shown in the illustration.

Spare Tire
The spare tire, jack, and tools are provided in the trunk as shown in the illustration. The spare tire is for temporary use only (do not exceed 50 mph).

Jump Starting
The 12-Volt auxiliary battery may be jump started if the vehicle does not start and the instrument cluster gauges are dim or off after turning the ignition key to start.

- The 12-Volt auxiliary battery is located in the trunk. Follow the numbered sequence to connect the jumper cables as shown in the illustration.

- The high voltage HV battery pack cannot be jump started.

Alarm & Immobilizer
The vehicle comes standard with a keyless remote alarm and a coded key immobilizer system.

- The vehicle may only be started with a learned immobilizer coded key.

- To disable the alarm use the unlock button on the keyless remote, unlock either front door lock with the key, or turn the ignition switch on.