Warranty - Claim Procedures For Floor Mats
87toyota12Date: 09-20-87 No: 87-38 Ref:
SUBJECT: Warranty Claim Procedures for Floor Mats
The following guidelines should be used when preparing warranty claims for floor mats. Floor mats are warranted for 12 months/12,500 miles, whichever occurs first.
Operation Code Description Labor
743991 Replacement of 2, 3, or 4 0.1
Condition/Cause/Remedy Text: Describe in detail the condition of the floor mats.
Original Part Number: Floor mat part numbers are formatted as follows:
00206-XXXXX-XX 00208-XXXXX-XX
The first five digits indicate the manufacturer of the floor mats and the last two digits are the color code. When submitting a warranty claim, never use the 00200-XXXXX-XX part number as the original part number. The 00200-XXXXX-XX part number is to be used to order parts only. The part number stamped on the back of each floor mat should be used as the original part number when submitting warranty claims. Only the first ten digits of the part number will be provided on the back of the floor mat. The two digit color code must be determined by your dealership and added to the base 10 digits to create a 12 digit part number when the claim is submitted. The following are valid color codes:
01 - Black
02 - Red
03 - Gray
04 - Blue
05 - Beige
06 - Brown
07 - Jade Gray
12 - Wine
22 - Maroon
Should you have any questions, please contact your district service manager.