Reference # Toyota Audio Survey
As a Toyota owner, your opinion is important to us. We would appreciate a few moments of your time to respond to some questions relating to the radio performance and service you received. This will help us ensure that Toyota products meet the needs of today's consumer.1. Was the problem related to:
[ ] AM [ ] FM [ ] TAPE CASSETTE [ ] AMPLIFIER/EQUALIZER
2. Brief description of the symptoms of the problem:
3. How long did it take to repair? days.
4. How was the repair? [ ] Satisfactory [ ] Unsatisfactory
5. If you answered the above question (4) "Unsatisfactory", please explain the reason as follows:
a. [ ] The radio or cassette still has the same problem.
b. [ ] The radio has another new problem.
What is the new problem?
c. [ ] It took a long time to repair.
d. [ ] Others:
6. Which of the following do you mostly listen to in your car?
[ ] FM [ ] AM [ ] Cassette tape
7. Please rank the items listed below for your Toyota radio compared to the radio of your second car or your previous car.
Your other car is: Car make___________________________
Car model year___________________________
Radio make___________________________
BELOW
EXCELLENT GOOD AVERAGE AVERAGE POOR
A. Design [ ] [ ] [ ] [ ] [ ]
B. Function [ ] [ ] [ ] [ ] [ ]
C. FM Reception [ ] [ ] [ ] [ ] [ ]
D. AM Reception [ ] [ ] [ ] [ ] [ ]
E. Output power [ ] [ ] [ ] [ ] [ ]
F. Antenna [ ] [ ] [ ] [ ] [ ]
G. Operation [ ] EASY [ ] AVERAGE [ ] DIFFICULT
H. Speaker Performance [ ] [ ] [ ] [ ] [ ]
I. Sound Quality [ ] [ ] [ ] [ ] [ ]
If you answered "POOR" or "BELOW AVERAGE", which of the following would you desire?
[ ] More bass
[ ] More treble
[ ] More power
[ ] Better speakers
[ ] Better sound distribution/location of speakers
9. What other improvements would you like to see in your radio or cassette?_________________________________
Thank you for taking the time to help us.
Your Name____________________________________________________
Address______________________________________________________