Campaign - Brake Pedal Pulsation (Addendum 1)

91toyota01

January, 1991


To: All Toyota Dealers Please distribute to Parts, Service, and C/R Managers)

Subject: Special Policy Adjustment Program for 1983 1987 Camrys - Guidelines for Expiration of Program


The Special Policy Adjustment for 1983 - 1987 Camrys experiencing possible brake pedal pulsation was announced in May, 1988. A condition of the program, as explained in the SPA bulletin and customer letter, was that repairs or reimbursements were to be made within 12 months of the notification. The following schedule indicates the expiration dates for this SPA.


MODEL YEAR NOTIFICATION DATE EXPIRATION DATE

1983 July, 1988 EXPIRED (End of July, 1989)
1984 November, 1988 EXPIRED (End of November, 1989)
1985 March, 1990 End of March, 1991
*1986 Through 05/90 End of May, 1991
1987 November, 1988 EXPIRED (End of November, 1989)


*NOTE: Notification for some 1986 vehicles that were received prior to 05/90 will result in an expiration date prior to the 05/91 final date for the remaining 1986 vehicles. 1986 model year Camry expiration dates should be verified by the dealer by performing a SSC/DFU Inquiry via the TDN system. Refer to Section 8 of your 1991 Policy and Procedures Manual for instructions on performing this function.


All Toyota Dealers

Special Policy Adjustment Program for 1983 - 1987 Camrys Guidelines for Expiration of Program


In the event that requests for repairs or reimbursements are received beyond the 12 month time limit, the following guidelines will apply:

Category Condition Resolution


1 Owner states notification Perform inspection and
was not received and repairs or
requests repair or verification of
reimbursement. reimbursement request
as necessary.


2 Owner was unable to have Perform inspection and
repairs performed due to repairs as necessary.
unavailability of parts or
available scheduling at
your dealership. NOT
APPLICABLE FOR
REIMBURSEMENT REQUESTS.


3 Owner received Advise owner that time
notification, but did not period has expired and
make attempt to contact repairs would be at
dealer within the 12 month the owner's expense.
time period. If the customer
expresses
dissatisfaction, refer
owner to District
Service Manager.