Claim Procedure

Claim Forms

Owner notifications letters are sent to owners inside a Saab claim form/mailer. The claim must be completed according to the sample shown and returned to Saab. The preprinted 272 claim form is to be used by your dealership. This is necessary for payment and to complete our recall records and update our periodic recall reports to the government.

If the owner has lost the claim or it is otherwise unavailable or unusable, contact your Saab Region Office and request a new Recall 272 claim form. If the supply of preprinted forms are exhausted a blank claim form will be sent, which must be filled our according to the sample pictured in this Service Information.


Claim Completion Instructions

Fill in the blanks as shown in the sample claim form. Be sure that the owner and dealership representative sign the form.

Submission of Recall Claim Forms

The recall claim form consists of a Factory copy, a Parts copy and a Dealer copy. Forward only the factory copy to:

Saab-Scania of America P.O. Box 697 Orange, CT 06477

Attn.: Warranty Dept.

Submit within 30 days of repair date. Do not use the recall claim form for any purpose other than the one intended.