Administrative Procedure "C"

Service Action 091

Supplement to Administrative Procedures "A" and "B"

Warranty Claims should be submitted via DCS

Affected VINS: WPOAB096_KS450061 to WP0AB096_KS451117
WP0AB296_LS450061 to WP0AB296_LS452119
WP0BB296_LS460061 to WP0BB296_LS460729
WP0CB296_LS470061 to WP0CB296_LS472169
WP0AB296_MS410061 to WP0AB296_MS410883
WP0BB296_MS440061 to WP0BB296_MS440392
WP0CB296_MS460061 to WP0CB296_MS460899

Warranty Code: 5

NOTE: WARRANTY CODE 5 WILL BE CHANGED TO CODE 9 AFTER PAYMENT BY THE WARRANTY DEPARTMENT.


Damage Code: WM02 88 0912 Labor Operation:
Time Units:
Part Numbers: PNA 000 099
Warranty Parts $: 35.00

Note: CAR RENTAL or OFF-SITE REPAIR, if applicable, can be claimed as follows:

Car Rental - Misc. cost $: 30.00
Misc. code: R
Auth. code: ORA 0091

or

Off-Site Repair - Sublet labor $: 30.00


In cases where the Service Action cannot be performed, submit the information on a claim via DCS with the appropriate disposition code by inserting the code in at the last digit of the damage code.

Disposition Damage Code To Be Used Parts and Labor

3 - Total loss WM02 66 0913 Not applicable
4 - Vehicle stolen WM02 66 0914 "
5 - Vehicle left U.S.A. WM02 66 0915 "
6 - Customer moved, WM02 66 0916 "
new address unknown
7 - Vehicle sold, new WM02 66 0917 "
owner unknown
9 - Customer refused to comply WM02 66 0919 "


Owner Name and Address Change

If owner name and/or address is shown incorrectly, submit correction using name/address change postcard from the Warranty and Maintenance Booklet or the postage pre-paid postcard mailed with the Customer Notification letter, or report to Porsche Cars N.A. via DCS to USPCWARRANTY, including VIN.