Owners Letter
December, 1994Dear Pontiac Owner:
This notice is sent to inform you that Pontiac Division is conducting a Customer Satisfaction recall campaign, involving an emission component, that includes your vehicle.
REASON FOR RECALL
General Motors has determined that certain 1995 Pontiac Bonneville model vehicles equipped with a 3800 Series H engine may have a deceleration stall under certain specific conditions. This could result in loss of power steering assist, generator and power braking assist.
WHAT WE WILL DO
To prevent the possibility of this condition occurring, a component inside the Powertrain Control Module on your vehicle will be replaced with an improved design.
This service will be performed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Pontiac dealer as soon as possible to arrange a service date.
Instructions for providing this service have been sent to your Pontiac Dealer and parts are available. Please ask your dealer if you wish to know how much time your dealer will need to schedule and process your vehicle.
The enclosed Campaign Owner Reply Card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage-paid Owner Reply Card and returning it to us. Should your dealer not schedule a service date within a reasonable time, you should contact the Pontiac Customer Assistance Center by calling 1-800-762-2737. The customer Assistance Center will assist you and the dealer in getting your vehicle serviced.
EMISSION WARRANTY:
To ensure your full protection under the emission warranty made applicable to your vehicle by Federal Law, and your right to participate in future recalls, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could legally be determined to be lack of proper maintenance of your vehicle. Also your vehicle may fail a state or local emission inspection test if the recall work is not accomplished.
Should your dealer find that your emission system has been intentionally disabled, you will be asked if you wish the system to be restored so that it will function as designed. The cost of such restoration will be your responsibility.
IMPORTANT MESSAGE FOR CALIFORNIA RESIDENTS:
The California Air Resources Board (CARB) requires that vehicle emission campaigns be completed prior to California registration renewal. Uncorrected emission recall campaigns will result in the inability to renew your California vehicle registration.
At the time of emission campaign completion, your California dealer will issue a "Campaign Certificate of Completion". Keep this certificate and, if required, present it to the Department of Motor Vehicles when renewing your California registration as proof of campaign completion.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our product.