Service Procedure, Labels & Claim Information

SERVICE PROCEDURE


NOTE: Extreme care is required when performing this service to prevent any damage to surface finishes of the upper guide loop, belt webbing and door surface.

Install new guide loop nut and spacer on both right and left guide loop according to instructions below:


1. With door glass in full down position, and upper guide loop attachment cover removed, secure guide loop to prevent rotation and remove guide loop attaching nut.

Some early built vehicles may have a shim/spacer in addition to the steel washer (see illustration). All nut shims and washers are to be removed.

2. Using new nut (P/N 10115018) and rubber spacer (P/N 10115100) reinstall guide loop (see illustration). Rubber spacer must not be twisted or distorted while torquing nut to 24-32 N-m. (18 - 24 ft.lbs.).

3. Install Campaign Identification Label.



CAMPAIGN IDENTIFICATION LABEL

Each vehicle modified in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label." Each label provides a space to include the campaign number, the five digit
CAMPAIGN IDENTIFICATION LABEL (CONT'D) dealer code of the dealer performing the campaign service, and the date the vehicle was campaigned. This information may be inserted with a typewriter or ballpoint pen. Install the label only on a clean, dry surface of the radiator baffle where it is readily visible. (Additional campaign labels are available on stationery order as Form 7901-709).
CLAIM INFORMATION

A separate repair order must be used for each vehicle. A completed warranty claim is to be kept as a permanent record of completion.

DEALERS SHOULD SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE SERVICE AS FOLLOWS:


Other *
Failure Labor Labor Labor
Operation Code Operation Hours Hours


Install New Guide
Loop Nut & Spacer 96 V4570 0.4 0.1


* In addition, dealerships will receive 0.1 hours credit for dealer administrative services associated with this campaign. The 0.1 hours allowance is to be entered in the "Other Labor Hours" field with each campaign repair listed for credit. This entry will not require authorization.

FAILURE CODE 96 MUST BE USED WITH THE LABOR OPERATION.

Parts required are to be listed in your warranty claim in the normal manner. Parts will be credited at dealer net plus 30% dealer handling allowance.

Dealers will be credited via Warranty Document or Terminal Transmission, whichever is their normal method of submission for payment. Claim must contain all information required and should list the labor operation as outlined.
RECORDING COMPLETION

Repairs submitted for vehicles not involved in the campaign will not be paid.

Campaign completion will be recorded from "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS." Owners are being asked to present the owner reply card for identification to their dealer at the time they bring in their vehicle to have the campaign performed.