Owner's Letter
April, 1988Dear Pontiac Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR RECALL
General Motors has determined that a defect which relates to motor vehicle safety may exist in certain 1988 Pontiac Grand Prix model vehicles. The front shoulder belt guide loop, attached to the upper rear corner of the door, may interfere with the garnish molding on some vehicles. This interference could limit the rotation of the guide loop. If a vehicle with this condition were involved in a vehicle crash, it could be possible, under certain conditions, for the seat belt webbing to be cut by the guide. Loss of the shoulder belt function during a vehicle crash could increase the risk of injuries to occupants.
WHAT WE WILL DO
To prevent the possibility of this condition occurring on your vehicle, a newly designed guide loop nut and spacer will be installed to eliminate the potential interference condition. This service will be performed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Pontiac dealer as soon as possible to arrange a service date. Instructions for performing this service have been sent to your dealer. It is estimated that parts will be available on or about April 20, 1988. The labor time necessary to perform this service is approximately twenty-five (25) minutes. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
Your Pontiac dealer is best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your vehicle to your dealer on the agreed service date, and he does not remedy this condition on that date, or within five days, we recommend you contact the Pontiac Customer Assistance Center by calling: 1-800-762-2737.
After contacting your dealer and the Pontiac Customer Assistance Center, you are still not satisfied that we have done our best to remedy this condition, without charge, within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, DC 20590 or call 1-800-424-9393 (Washington, DC residents use 366-0123).
The enclosed Campaign Owner Reply Card identifies your vehicle. Presentation of this card to your dealer will assist in making the correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage-paid Owner Reply Card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety, and continued satisfaction with our products.