Owner Letter Information

April, 1988


Dear Pontiac Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.


REASON FOR RECALL


General Motors has determined that a defect which relates to motor vehicle safety may exist in certain 1988 Pontiac Grand Prix model vehicles. A potential interference between the transmission shift cable and the bellcrank clip in the steering column can result in disengagement of the transmission cable. This could allow the transmission to be in a gear other than that displayed by the shift indicator. This condition could cause your vehicle to move in an unexpected direction and cause a vehicle crash without prior warning.


WHAT WE WILL DO


To prevent the possibility of this condition occuring, a newly designed bellcrank clip will be installed on your vehicle at no charge to you.


WHAT YOU SHOULD DO


Until you have had an opportunity to have your vehicle serviced please be aware of the possibility of this condition occurring. When parking your vehicle, always use your parking brake to prevent vehicle movement.

Please contact your Pontiac dealer as soon as possible to arrange a service date. Instructions for making this correction have been sent to your dealer. It is estimated that parts will be available on or about April 15, 1988. The labor time necessary to perform this service is approximately eighteen (18) minutes. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.

Your Pontiac dealer is best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your vehicle to the dealer on the agreed service date, and he does not remedy this condition on that date, or within five (5) days, we recommend you contact the Pontiac Customer Assistance Center, by calling: 800-762-2737.
After contacting your dealer and the Pontiac Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without charge, within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, DC 20590, or call 800-424-9393 (Washington DC residents use 366-0123).

The enclosed Owner Identification Reply Card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.