Service Procedure and Claim Information

Service Procedure

Replace the trailing arm pivot bolts on both sides of the rear suspension as follows:


1. With the vehicle on a hoist, support the rear suspension trailing arm with a jack stand.

2. Remove the trailing arm-to-front hanger pivot bolt nut.


3. Drive the bolt out of the pivot bushing using a brass drift and hammer.


Note: In a few instances, the pivot bolt may be seized in the bushing sleeve and cannot be removed by hammering. If so, remove the bolt as follows:

^ Remove the front hanger-to-body attaching bolts (both sides) to lower the hanger and trailing arm assembly for working access.

^ Use Special Tools C-4212-L (Press -- Trailing Arm Bushing Remover and Installer) and 6122-3 (Receiver Support Bridge) to press the pivot bolts (both sides) out of the bushings.



^ Reinstall the front hangers to the body, tightening the attachment bolts to 80 ft.lbs. (108 N-m) torque.

4. Loose assemble the trailing arm to the hanger bracket with a supplied pivot bolt and nut.

5. Lower the vehicle and, with the suspension supporting the vehicle, tighten both pivot bolts to 65 ft.lbs. (88 N-m) torque.


Completion Reporting and Reimbursement


Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments.


Use one of the following labor operation numbers and time allowances:

Labor Operation Time
Number Allowance

Replace rear axle trailing arm 02506182 0.4 Hour
pivot bolts and nuts using brass
drift and hammer

Replace rear axle trailing arm 02506183 0.5 Hour
pivot bolts and nuts using
special tools


Add the cost of the recall parts package plus applicable dealer allowance to your claim.


Note: See Warranty Policy and Procedure Manual, Chapter 6, Subsection H for complete recall claim processing instructions.


Parts Return

Not required.


Vehicle Not Available

If a vehicle is not available for service for a known reason, let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner Recall Notification Form or describe the reason on a postcard and mail to:

Chrysler Corporation 415-03-18
Recall Coordination
P.O. Box 1919
Detroit, Michigan 48231-9986

Following the above procedures will expedite the processing of your claim.

If you have any questions or need assistance in completing this action, please contact your

Zone Service Office.