Radio, Antitheft - Review
86peugeot02BULLETIN NO. 206
DATE: November, 1986
SUBJECT: ALPINE ANTI-THEFT RADIO
MODELS: All so equipped
The new anti-theft radio operation and "coding" is outlined in detail in the radio owners handbook. Please read it to avoid problems. Dealer responsibilities and possible problems that can occur are outlined in this bulletin for review by all service personnel.
A brief review of the computerized protection is first necessary in order to understand "why" procedures must be followed and how "possible problems" can occur if procedures are not followed.
ANTI-THEFT COMPUTERIZED PROTECTION
The microprocessor controlling the radio is assigned a 5-digit "anti-theft code" as printed on the identification cards on the last page of the radio owners manual. Should the voltage supply to the radio become disconnected (due to theft or electrical repairs), or become very low (due to insufficient battery charge), the radio and cassette will not operate when voltage is later restored. The display will show the word "CODE". Unless the 5-digit "anti-theft code" ASSIGNED TO THAT RADIO is entered, the radio will not operate, thereby reducing the market potential for stolen radios. It is extremely unlikely that the correct 5-digit code can be guessed.
ANTI-THEFT CODE ENTRY
1. When "CODE" appears in the display, the 5-digit "anti-theft code" printed on the "anti-theft code" radio identification cards must be entered using the radio pushbuttons numbered 1 to 5.
a. If a "beep" is heard while entering the 5-digit code, STOP. Do not continue. Begin the code entry again.
b. If an error is made in code entry, REPEATEDLY press any of the 5 pushbuttons until a "beep" is heard, then STOP. Begin the code entry again.
c. NOTE: If the assigned "anti-theft code" is not entered in THREE consecutive tries, the microprocessor will not accept any more code entries unless the radio is allowed to remain on continuously for one hour. After one hour of "on" time, it will again accept only three additional tries and this process will repeat itself.
PORT RESPONSIBILITY
2. Install radio - check only that "CODE" appears in display. Since the radio is inoperative unless programmed, and it is imperative that maximum security of the codes be maintained, a further functional test must not be made.
3. Place radio owners manual packet in glove box - DO NOT OPEN OR BREAK SEAL
Possible Problem:
4. The port installer or convoy driver, etc. touches one of the buttons accidentally. The code entry is out of sequence.
Solution: Handle as in 1a.
Possible Problem:
5. The port installer or convoy driver, etc. keeps pressing the code buttons and uses up the first three "tries".
Solution: Handle as in 1c.
DEALER RESPONSIBILITY - UPON VEHICLE RECEIPT
6. Remove anti-theft packet (containing radio owners manual and hang tag) from glove box - store with vehicle papers in sales file. Write vehicle stock number in pencil on envelope for identification.
7. OPTIONAL - Remove radio also, write radio serial number on envelope. Reinstall radio at PDI.
DEALER RESPONSIBILITY - AT PDI
8. Give anti-theft code to PDI technician.
9. PDI technician programs radio, checks radio & speaker operation.
Possible Problem:
10. The port installer or convoy driver has touched one of the buttons accidentally. The code entry is out of sequence.
Solution: Handle as in 1a.
Possible Problem:
11. The port installer or convoy driver, etc. keeps pressing the code buttons and uses up the first three "tries".
Solution: Handle as in 1c.
Possible Problem.
12. Neither solution for steps 10 and 11 work. Check radio serial number on radio against anti-theft code cards. If incorrect, call Peugeot National Customer Relations Manager for the correct codes.
Possible Problem:
13. After three tries of entering the 5-digit code, "CODE" still appears in display.
Solution: "Clear" unit by pressing any button 20 times with ignition in accessory position. Leave ignition and radio on for one hour, then re-enter code.
FAILSAFE - If radio is defective, replace with new radio from parts inventory.
DEALER RESPONSIBILITY - AT DELIVERY
14. Explain use of radio and anti-theft code to customer as part of Priority Delivery Program. Encourage customer to use anti-theft hang tag and to install warning decals on the windows.
CUSTOMER RESPONSIBILITY
15. Principal driver should keep one anti-theft code card in wallet or purse.
16. Second code card should be filed with vehicle papers TO INSURE TRANSFER OF CODE CARD TO FUTURE VEHICLE OWNER.
Possible Problem:
17. Code cards lost. Customer must visit Peugeot Dealer. Proof of vehicle ownership and proper identification (valid driver's license) must be given to Peugeot dealer personnel. This information must then be given by authorized dealer personnel ONLY to Peugeot Motors of America before radio "anti-theft codes" will be released (customer calls will not be accepted). This is necessary for the customer's security and protection. Only the National Customer Relations Manager, Service Engineering Manager and National Service & Technical Manager will have access to computer program to give out anti-theft codes after proper identification of customer is established. Call 201-935-8400.