Recall - Steel Wheel Cracks: Overview

OLDSMOBILE
90-C-54

Issued: 06-01-95

SUBJECT:
STEEL WHEELS

YEAR:
1988 - 1990

MODEL:
CUTLASS SUPREME

IMPORTANT
It has been determined that a number of vehicles previously inspected under the original Oldsmobile safety recall campaign bulletin, 90-C-11 "STEEL WHEELS", issued April 1994, and expanded by campaign bulletin 90-C-11A issued March 1995, will require re-inspection. A new safety campaign and new labor codes are being issued for administrative purpose. A second owner letter will be sent to the involved owners (see "OWNER LETTER").

Vehicles previously inspected under 90-C-11 that had less than four (4) wheels replaced are to be re-inspected. If the wheel codes were noted on the dealer repair order and are not included in this campaign, the owner could be contacted by telephone and advised that a trip to the service department is not necessary. For those customers who had less than all four (4) wheels replaced and the codes were not noted on the dealer repair order, a return trip to the service department is required.

TO: ALL OLDSMOBILE RETAILERS

The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.

If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonable equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.

To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the included copy of the letter that is being sent to owners, the owners are being instructed to contact Oldsmobile Customer Assistance Network (OCAN) if their retailer does not remedy the condition within five (5) days of the mutually agreed upon service date. If the conditions not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.