Owner Reimbursement

Customers may request reimbursement for prior replacement of the Stoplamp Switch for the condition described in this Product Campaign Bulletin. Owners must submit original documentation that reasonably confirms the amount of unreimbursed repair expenses, a description of the repair, the date of the repair, and the person or entity who performed the repair to receive reimbursement.

Claims for customer reimbursement on previously paid repairs are to be submitted according to the Warranty Claim Information instructions. Use the "Owner Reimbursement" labor operation and list all owner expenses concerning previous repairs in the net items column of the warranty claim.

NOTE: When a customer requests reimbursement, and the vehicle is still available, dealers are to examine the documentation presented to determine if Switch P/N 10180504 was used in the repair (if Switch P/N 10180504 was installed, submit for V6372). If the part number used in the repair was other than P/N 10180504, or is unknown, then the campaign must be performed on the vehicle (V6370). The part number can NOT be determined by inspecting the switch on the vehicle. Submit V6372 ONLY if the customer's documentation confirms that Switch P/N 10180504 was installed.