Owner's Letter
Dear Oldsmobile Owner August 1989This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR RECALL
General Motors has determined that some 1989 Oldsmobile Cutlass Supreme models equipped with Electronic Comfort Control air conditioning may have been built with Control Assemblies which fail to conform to the requirements of Federal Motor Vehicle Safety Standard 103, "Windshield Defrosting and Defogging". The display on the electronic air conditioning control may not function when starting a vehicle which has been parked, with the ignition off, for a few hours. If this occurs at the same time that windshield defrosting is desired, the fan may not function. Turning the ignition off and on (one or more times) may restore the display and provide correct windshield defrosting control.
WHAT WE WILL DO
To prevent this condition from occurring on your vehicle, the Electronic Comfort Control Assembly in the instrument panel will be inspected, and if necessary, replaced for you at no charge.
WHAT YOU SHOULD DO
Contact your Oldsmobile Dealer to arrange a service date. Instructions have been sent to your Oldsmobile Dealer. Parts are available. 1989. The labor time to replace the Electronic Comfort Control Assembly is about 25 minutes. Please allow additional time for your dealer to process your vehicle.
Your dealer may install a repair part which was previously used in another vehicle; however, the part has been completely remanufactured and inspected using parts and procedures authorized by General Motors.
You may have your vehicle serviced at the authorized Oldsmobile dealer of your choice.
Even if you believe this condition was previously repaired on your vehicle, please contact your dealer to have your vehicle inspected to insure that the vehicle has an up-to-date repair part.
Your Oldsmobile Dealer is best equipped to obtain parts and provide service to promptly correct your vehicle. However, if you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition then, or within five days, we suggest you contact the nearest Oldsmobile Zone Office, either in person or by telephone. The Zone will assist you and the dealer in getting your vehicle corrected. The locations and telephone numbers of the Zone offices are listed in the Warranty and Owner Assistance Information booklet. If the Zone office in your area has moved, please ask your dealer for the new address and phone number.
After contacting your Dealer and the Zone Office, if you are still not satisfied that we have done our best to correct this condition without charge and within a reasonable time, you may write the Administrator, National Highway Traffic Safety Administration, 400 Seventh St., S.W., Washington, D.C. 20590 or call 800-424-9393 (Washington, D.C. residents call 366-0123).
Please give the enclosed owner reply card to your dealer so they can quickly identify your vehicle and the condition which needs correcting. If you no longer have this vehicle, please let us know by completing the card and mailing it back to us. The postage has been paid for you.
We are sorry for this inconvenience; however, we took this action for your safety and continued satisfaction with our products.