Instrument - Digital Instrument Cluster Warranty Repair
87olds6SUBJECT QUARTZ ELECTRIC OR ELECTRONIC DIGITAL
INSTRUMENT CLUSTER REPAIR INFORMATION
MODELS/YEARS 1988 DELTA 88, NINETY-EIGHT, CUTLASS SUPREME &
CUTLASS CALAIS
NUMBER: 88-1-01
DATE: October 7, 1987
SECTION: 8C
If a malfunctioning cluster is encountered, the following procedure has been established for obtaining a replacement. It will be necessary to contact one of the following authorized AC-Delco Service Centers to obtain a replacement unit.
Auto Electric Radio 1841 W. Commonwealth Fullerton, CA 92633 (714) 871-7426 1-800-321-6969 (Outside CA) 1-800-321-6970 (CA Only)
Randazzo Auto Radio 233 Commercial St. San Jose, CA 95112 (408) 293-1920 1-800-538-9702 (Outside CA) 1-800-662-9877 (CA Only)
Techni-Car, Inc. 4901 C. Rio Vista Ave. Tampa, FL 33614 (813) 884-0022 1-800-822-0022 (Outside FL) 1-800-662-0022 (FL Only)
Speedometer Service, Inc. 3227 Skylane Carrollton, TX 75006-2508 (214) 380-8944 1-800-527-0108 or 9 (Outside TX) 1-800-492-9026 (TX Only)
D & B Auto Radio, Inc. 3725 N. 25th Ave. Schiller Park, IL 60176 (312) 678-8475 1-800-323-4813 (Outside IL) 1-800-942-8049 (IL Only)
Specmo Instrument Service 2344 N. Woodward Ave. Royal Oak, MI 48073 (313) 399-5645 1-800-545-7911 (Outside MI) 1-800-545-7910 (MI Only)
United Radio Service 2949 Erie Blvd. East Syracuse, NY 13224 (315) 446-5570 1-800-448-0944 (Outside NY) 1-800-962-0901 (NY Only)
FIGURE 1:
Instrument clusters will be shipped to the dealership prepaid via UPS unless dealership specifies differently. Such as UPS Next Day Air, Federal Express, etc. The dealer will be invoiced for the cluster. This billing will be cancelled upon receipt of the inoperative cluster and a properly completed AC-Delco Warranty Form (ACD 1078 A). (Figure 1.)
Dealers are to return the malfunctioning cluster prepaid via UPS in the original reusable container to avoid damage. Failure to return the inoperative cluster in the special reusable container may result in a $10.00 container replacement fee. Any unit that is stolen or damaged by accident is to be replaced through normal GMSPO part ordering procedures.
Dealers are to complete all red shaded areas of the AC-Delco Warranty Repair Claim (ACD 1078 A) and forward all copies with the unit to the Service Center. The information MUST be typewritten on the ACD 1078A form. The dealer copy of the form will be returned when repairs are completed. An additional 0.2 hour administration allowance will be paid when units are repaired under warranty. This additional time should be added to the published time allowance in the Labor Time Guide and entered in the "Labor Hours" column of the Oldsmobile Warranty Claim form.
The dealer is to submit an Oldsmobile Warranty Claim for the R & R of the unit and freight charges. The dealer is responsible for retaining the original copy of the form 1078A and the freight receipt or shipping invoice.