Electronic Digital Instrument Cluster - Replacement
85olds5SUBJECT ELECTRONIC DIGITAL INSTRUMENT CLUSTER REPAIR NUMBER: 86-1-13
DATE: September 4, 1985
MODELS/YEARS 1986 CALAIS SECTION: 8C
If a malfunctioning Electronic Digital Cluster is encountered, the following procedure has been established for obtaining a replacement unit for both warranty and non-warranty. Replacement units due to damage (collision, etc.) should be obtained through WDDGM.
1. Call the toll free number given below and place your order including the owner information, dealer information and vehicle information. Calls may be placed 24 hours a day, seven days a week. The order will be shipped to the dealership prepaid. Shipment will be by U.P.S. unless dealership specifies differently. (Federal Express Overnight, approximately $50.00; 2 days, approximately $21.00.) The dealer will be invoiced by Nippondenso for the cluster, which includes a core charge. The charges will be approximately $150.00 plus $500.00 core charge. All units shipped by Nippondenso will be identified as rebuilt.
2. The form enclosed with the new cluster is to be completed and returned along with a copy of the repair order and the malfunctioning electronic digital cluster to:
Nippondenso Sales, Inc. 21840 West Nine Mile Road Southfield, Michigan 48075
Attn: Service Center
Phone: 1-800-443-3187 (Michigan) 1-800-242-9901 (Outside of Michigan)
Special care should be exercised when packaging the electronic cluster in the returnable container to prevent damage in transit. Failure to return the cluster in the special reusable container may result in a $10.00 container replacement fee.
3. Nippondenso will provide core charge reimbursement to the dealer upon receipt of the malfunctioning electronic cluster. Oldsmobile will not reimburse a dealer for the core charge amount on a warranty claim.
4. Oldsmobile will reimburse dealers for this repair during the warranty period under the normal warranty claim submission process. An additional 0.2 hour administrative allowance will be paid if applied for.
WARRANTY INFORMATION
Failed Operation
Qty Part No. Part Amt. T.C. Number Time Sublet
1 22529677 Part Cost Less As N4180 .4 Shipping
22529678 Core Chg. + 30% Applicable Charge
(with PRND21)