Electronic Digital Instrument Cluster - Repair
83olds1SUBJECT ELECTRONIC DIGITAL INSTRUMENT NUMBER: 84-I-2
CLUSTER REPAIR INFORMATION
DATE: September 22, 1983
MODELS/YEARS 1984 TORONADO SECTION: 8C
The Electronic Digital Instrument Panel Cluster, is warranted under the New Vehicle Warranty for 12 months or 12,000 miles, whichever occurs first.
If a malfunctioning cluster is encountered, the following procedure has been established for obtaining replacement parts. It will be necessary to contact one of the following authorized AC-Delco Service Centers to obtain a replacement unit.
Auto Electric Radio 1841 W. Commonwealth Fullerton, CA 92633
Local: (714) 871-7357
Toll Free Calif: (800) 321-6970
Toll Free Out of State: (800) 321-6969
Specmo Enterprizes, Inc. 2344 N. Woodward Avenue Royal Oak, MI 48073
Local: (313) 399-7778
Toll Free Mich: (800) 545-7910
Toll Free Out of State: (800) 545-7911
United Radio Service 2949 Erie Blvd., East Syracuse, NY 13224
Local: (315) 446-5570
Toll Free New York: (800) 962-0901
Toll Free Out of State: (800) 448-0944
Instrument clusters will be shipped to the dealership, prepaid via AIR, within 24 hours. Dealers will be billed for the unit until the service center receives the malfunctioning unit.
Dealers are to return the malfunctioning cluster prepaid via UPS in the original reusable container to avoid damage. Any unit that is stolen or damaged by accident is to be replaced through normal WDDGM parts ordering procedures.
Dealers are to fill in the red shaded areas of the AC-Delco warranty claim form (ACD-1078) and forward all copies with the unit to the repair center. The dealer copy of the form will be returned when repairs are completed. An additional 0.2 hour administrative allowance will be paid when units are repaired under warranty. This Additional time should be added to the published time allowance in the Labor Time Guide and entered in the "Labor Hours" column of the Oldsmobile Warranty Claim form.
The dealer is to submit an Oldsmobile Warranty Claim for the R & R of the unit and freight charges. The dealer copy of the form ACD-1078 and the freight receipt or shipping invoice are to be attached to the repair order scrapping copy, which is attached to the scrapping copy of the Oldsmobile Warranty Claim.