Letter Information

To All Oldsmobile Dealers:

Oldsmobile Division is releasing Campaign 84-C-3 involving some 1984 Cutlass Ciera, Firenza and Omega two-door cars that may have been assembled with bucket seat back locks which fail to conform to the requirements of Federal Motor Vehicle Safety Standard 207 "Anchorage of Seats". In the event of a vehicle crash, the seat back inertia lock may not function. This would allow the seat back to fold forward, which could increase the likelihood of injury to the seat occupant.

To prevent this condition from occurring, dealers are to inspect the bucket seat back locks on all involved vehicles. Locks which have been bent, broken or missing hooks are to be replaced as directed in Product Campaign Bulletin 84-C-3. Approximately 10% of the locks will need to be replaced.

A special template tool for checking the seat back locks is being mailed separately, to each dealer from their business management contact division.

The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.

To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copy of the letter which is being sent to owners, the owners are being instructed to contact the nearest Oldsmobile Zone Office if their dealer does not remedy the condition within five days of the agreed service date. If the condition is not remedied within a reasonable time, the owners are instructed how to contact the National Highway Traffic Safety Administration.

Enclosed with this letter are:

Two Product Campaign Bulletins 84-C-3 Copy of Owner Letter Copy of Suggested Owner Follow-Up Letter

Dealers with cars to correct will also receive:

One Printout of Vehicles in VIN Sequence One Printout of Vehicles in Alphabetical Sequence

Your cooperation in completing this campaign as soon as possible will be greatly appreciated.