Electronic Instrument Cluster - Repair
83olds2SUBJECT ELECTRONIC INSTRUMENT CLUSTER - REPAIR NUMBER: 84-I-10
DATE: September 19, 1983
MODELS/YEARS 1984 CUTLASS CIERA SECTION: 8C
Oldsmobile Electronic Instrument Panel Cluster, option U52, in the Cutlass Ciera, is warranted under the new vehicle warranty for 12 months or 12,000 miles, whichever occurs first.
If a malfunctioning electronic cluster is encountered, the following procedure has been established for obtaining a replacement unit for both warranty and non-warranty.
1. Call toll free number (800)-421-8108 (Michigan dealers (800)-421-0174) and place your order by part number. Calls may be placed 24 hours a day, seven days a week. The order will be shipped to the dealership prepaid. Shipment will be by U.P.S. unless dealership specifies differently. (Federal Express overnight, approximately $50.00; 2 days, approximately $21.00.) The dealer will be invoiced by American Yazaki Corporation for the cluster which includes a core charge. The charges will be approximately $85.00 plus $100.00 core charge and shipping charges. All units shipped by Yazaki will be identified as rebuilt.
2. The blue form enclosed with the new cluster is to be completed and returned along with a copy of the repair order and the malfunctioning electronic cluster to:
American Yazaki Corporation 32700 Capital Livonia, Michigan 48150
Special care should be exercised when packaging the electronic cluster to prevent damage in transit.
3. American Yazaki will provide core charge reimbursement to the dealer upon receipt of the malfunctioning electronic cluster. Oldsmobile will not reimburse a dealer for the core charge amount on a warranty claim.
4. Oldsmobile will reimburse dealers for this repair during the warranty period under the normal warranty claim submission process as follows. An additional 0.2 hour administrative allowance will be paid similar to AC-Delco units.
WARRANTY INFORMATION
PART OPERATION
QTY FAILED P/N AMOUNT T.C. NUMBER TIME SUBLET
1 22520533 (Gas Engine) Part Cost Less As Applicable N4180 .6 Shipping Charges
22521038 (Diesel Engine) Core Charge Plus 30%