Owner Notification M57 Serviced Vehicles

The following is a detailed summary of the service under each operation code.
Program and Refund Limitations

It is important to note that this is a combination Service Program and Emissions Recall. Therefore, there are considerations when applying limitations to the expiration of some components being serviced on the vehicles.

The service provided by Owner Notification Program M57 (Operations A through E and G through J) will be performed at no charge to owners for 12 months from the car's inservice date, 12,000-miles of operation or through March 31, 1988, whichever provides the greatest coverage.

Program and Refund Limitations (Continued)

Components in Operations A, C and G, may be covered under other warranties (6/60 Major Component or 12/unlimited coverages). These coverages are still available, however, deductible amounts required will be owner responsibility after the 12-month/12,000-mile or March 31, 1988 limitation for this program.

There are no limitations for the service provided under Emissions Recall 87E63 (Operations F and K).

Owners who have paid for the service prior to the announcement of this program and recall will be refunded the costs of parts and labor, including any deductible charges. Refunds must be submitted to a dealer by March 31, 1988.

Important Note

Dealers are to provide owners with loaner vehicles, without cost (except for fuel), if the repairs require more than one day to complete.

CARES/OASIS

To assist in vehicle identification, this program and emissions recall will be included in CARES/OASIS.

Service Parts Ordering Instructions

Parts are to be ordered through normal channels. Vehicle Emissions Control Information (VECI), calibration code and fan decals will be sent directly to dealers.

Phone Numbers
Questions: Contact Ford Net Other Areas

Technical Mr. K. W. Kiser 8-337-5856 (313)337-5856
Administrative Mr. D. M. Strand 8-323-8884 (313)323-8884
Claiming Mr. R. K. Thornton 8-322-6508 (313)322-6508
Procedure