Recall - Door Lock Replacement: Overview
FILE:SERVICE: GROUP 00 OF SERVICE INFORMATION BINDER
PARTS: GROUP I OF INFORMATION PARTS & ACCESSORIES BINDER
Campaign No. 2009030001, March 2009
TO: ALL MERCEDES-BENZ CENTERS
SUBJECT:
Model 221, Model Year 2009
Check Door Locks For Correct Part Number, Replace Door Locks If Necessary
This Recall Campaign has been initiated because Daimler AG (DAG) has determined that a supplier may have incorrectly labeled the door locks used in certain S-Class vehicles. Due to this incorrect labeling on the door locks it is possible that the front and rear door locks in the vehicle were interchanged during production. The exchange of a front and a rear door lock would result in a front door lock that cannot be opened by merely pulling on the interior handle and a rear door lock that can be opened with a simple pull of the interior door handle even if locked. This situation could affect the safe exiting of a vehicle in the event of a crash or protection of children from inadvertent opening of the rear door.
MBUSA will conduct a voluntary recall campaign for the subject vehicles described above. Dealers will check the part number on all door locks and replace, if necessary, any incorrectly installed door lock.
Shown in this bulletin is a sample copy of a letter which owners of the affected vehicles will receive.
Prior to performing this Recall Campaign:
^ Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired.
^ Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.
Please note that Recall and Service Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 54 vehicles are involved.
Procedure
A. Check part numbers on all 4 door locks
1. Compare the part number (A, Figure 1) of the door locks installed on the vehicle with the part number in the table above (refer also to Figure 2).
2. If the part number (A, Figure 1) on the door lock is not the same as the part number in the table above replace the door lock, refer to Subject B.
Note:
Different part numbers are indicated on door locks for vehicles equipped with or without Keyless Go (889).
Note:
Do not order the above parts. These are not part numbers for the replacement door locks. Refer to parts table for replacement parts information.
B. Replace door lock
1. Replace front door lock, refer to WIS: AR72.10-P-4011SX.
2. Replace rear door lock, refer to WIS: AR72.12-P-2510SX.
CAUTION!
Be careful not to damage inner door insulation when removing.
Note:
^ Apply sealant to door rivets.
^ If special tools indicated in above WIS instructions for removing rivets are not available; commercially available drill bits or a step drill may be used.
CAUTION!
Do not drill into door frame when removing rivets.
Primary Parts and Parts Information
Note:
^ Please be aware that only the part number(s) referenced in the Campaign Bulletin is approved for use to repair the vehicle. Repairs performed using any other part(s) will not have been performed in accordance with the campaign. Accordingly, warranty claims submitted with reference to an improper part number(s) will be denied.
^ The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
NOTE REGUARDING CUSTOMER REIMBURSEMENT