Attachment III - Owner Letter
May 2000Dear Mazda Owner:
This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Mazda Motor Corporation has determined that a defect, which relates to motor vehicle safety, exists on certain 1999 Miata vehicles produced from November 18, 1997 to November 5,1998 If you are the recipient of this notice your vehicle is included in this recall.
What is the problem?
There is a possibility that fuel may overflow and/or spit back when refueling your vehicle.
What will Mazda do?
Your authorized Mazda dealer will install a modified non-return valve in the fuel filler pipe to prevent this problem from occurring. This will be done free of charge. The repair should take about 45 minutes; however, it may take longer depending on the schedule of your dealer's service department.
What should you do?
Please make an appointment with any authorized Mazda dealer to have this recall performed. You do not need to bring this notice to the dealer, but it may assist with the check-in process.
Important: Please bring your vehicle to the dealership with no more than a 1/4 tank of fuel. This will assist in expediting the repairs, as draining fuel from the tank will not be necessary.
Where is the closest Mazda Dealer?
To locate your nearest authorized Mazda dealer, visit our Internet dealer locator at www.mazdausa.com/locate.asp or consult your local yellow pages.
Moved or no longer own a Mazda?
If you have moved or no longer own your Mazda vehicle, it is customary for the current owner of record to be responsible for completing the enclosed "Change of Address/Ownership" prepaid postcard, so that we may update our records. Your cooperation and timely response would be greatly appreciated.
If you are the lessor of a subject Mazda vehicle, we strongly encourage you to forward this recall notification to the lessee, as it is critical that the current driver of the vehicle is notified of the recall program.
Still have questions?
If you have read all of the information in this letter and still have any questions regarding this recall, please contact our Customer Assistance Center at (800) 222-5500.
If Mazda or its dealers do not repair the defect free of charge and within a reasonable amount of time, you may notify the Administrator of the National Highway Traffic Safety Administration, Washington, DC 20590. You may also call their tollfree Auto-Safety Hotline at (888) 327-4236.
Your safety is our priority at Mazda. We actively work to improve our product and search for solutions to improve your ownership experience. Please accept our apologies for any inconvenience this program may have caused you.