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Doors - Sagging/Creaking Sound: Overview

NUMBER: 23-017-02

GROUP: Body

DATE: May 20, 2002

THIS BULLETIN SUPERCEDES TECHNICAL SERVICE BULLETIN 23-030-01, DATED OCTOBER 26, 2001, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE ADDITIONAL MODELS.

SUBJECT:
Door Sag/Creaking Sound - Weld Separation

OVERVIEW:
This bulletin involves installing one of two hinge reinforcement kits based on inspection.

NOTE:
**IF DOOR HINGE/S WERE PREVIOUSLY CHANGED, THE PARTS KITS AND INFORMATION MAY NOT APPLY.**

MODELS:
1993 - **1997** (XJ) Cherokee

SYMPTOM/CONDITION:

A creaking noise may be heard from the front door hinge area or the door may sag. The door hinge welds may be separated from the A-post. This condition may occur on the upper drivers door hinge. This condition may be seen on heavy use type vehicles, such as police or other severe service type fleet vehicles.

DIAGNOSIS:

Inspect the front upper door hinge welds for separation from the A-post.

There are two levels of repair:

1. If weld separation is present but the separation is less than 75% of the length of the weld and the door will close without lifting it, repair method "A" is required.

2. If weld separation is more than 75% of the length of the weld and the door will not close without lifting, repair method "B" is required.





PARTS REQUIRED





EQUIPMENT REQUIRED

NOTE:
ALL CHRYSLER AND DODGE DEALERS RECEIVED ONE POWER SET RIVETER TO PERFORM RECALL # 785. ADDITIONAL RIVET GUNS CAN BE ORDERED THROUGH PENTASTAR SERVICE EQUIPMENT (PSE) BY CALLING 1-800-223-5623 OR BY FAXING 1-800-734-4334. RIVETERS ARE NOT REIMBURSABLE BY DAIMLERCHRYSLER FOR THIS REPAIR.

POLICY:
Information Only.