Owner Letter

Through our continuing effort to assure maximum customer satisfaction with our product, American Isuzu Motors Inc. (AIMI) has determined that a condition affecting the AIR BAG warning lamp may exist on certain 1995 Isuzu Trooper vehicles.

WHAT IS THE DEFECT?

These vehicles may exhibit a condition in which the AIRBAG warning lamp lights continuously due to a loose connection in the passenger Supplemental Restraint System (SRS) module circuitry

WHAT WE WILL DO?

To correct this condition, your Isuzu dealer will replace the passenger SRS module. This service will be performed for you at no charge.

WHAT YOU SHOULD DO

Please contact your authorized Isuzu dealer to arrange a service date. Your dealer will need a few days notice and the Vehicle Identification Number (VIN), as shown in the top left-hand corner of this letter, to coordinate parts delivery and service schedules. Presentation of this letter to your dealer will assist in making the necessary correction in the shortest possible time. Ask your dealer if you wish to know how much time will be needed to schedule, process, and repair your vehicle. Your dealer can refer to Campaign Bulletin SB95-04-L001. To locate the Isuzu dealer nearest you, or if you have any questions regarding this matter, please call the Isuzu Care Team Line at 1-800-643-4070.

If you believe that the condition has not been or cannot be remedied within a reasonable time, you may contact the National Customer Relations Office, American Isuzu Motors Inc. 2300 Pellissier Place, P.O. Box 995, Whittier, CA 90608-0995, or call the Isuzu Care Team Line at 1-800-643-4070.

Because of our desire to assure trouble-free operation of your Isuzu vehicle, we appreciate your cooperation in having this correction completed as soon as possible. We are indeed sorry for any inconvenience this may have caused and welcome any comments or suggestions regarding the completion of this repair.

Thank you for your prompt attention to this matter, thus affording us the opportunity to be of service to a valued Isuzu Customer.

IMPORTANT
If you have sold or traded your Isuzu vehicle, please enter the owner's name and address, if known, on the enclosed "Change of Information"postcard and drop it in the mail. Postage has already been paid. We will contact the new owner