Dealer Responsibility

Isuzu dealers are required to service all eligible vehicles at no charge to the owner, regardless of mileage, age of vehicle, or ownership.

Whenever a vehicle subject to this campaign is in a dealer's vehicle inventory, or arrives at a dealership for service, the dealer must take the necessary steps to ensure that this campaign procedure has been completed before selling or releasing the vehicle.

Each Isuzu dealer will be supplied a copy of the AMMI Campaign Report (AWS 123-1A) listing affected vehicles assigned to that dealership. The report contains VIN and detailed owner information obtained from state motor vehicle registration records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, dealers are urged to limit the use of this listing to the follow-up necessary to complete this campaign. If none of the affected vehicles are assigned to a dealership, no campaign report will be sent.

NOTE
To determine whether a vehicle is involved in this campaign, or to determine whether campaign repairs have been performed, access the Isuzu Communication System - Vehicle Service Inquiry.