Recall - Heater Core: Overview
No.: 607Date: July, 1994
To: All Dodge and Jeep(R) & Eagle Dealers
Subject:
Safety Recall # 607 -- Heater Core Bypass
Models:
1988 through 1992 Model Year Eagle Premier and 1990 through 1992 Model Year Dodge Monaco (BB-Body) Vehicles
The heater core may fail due to prolonged exposure to high temperature engine cooling system fluid. Failure will allow the discharge of cooling system steam into the passenger compartment which may reduce driver visibility. To correct the condition, a coolant temperature controlled heater core fluid bypass valve must be installed.
IMPORTANT:
Some of the involved vehicles may be in dealer inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery.
Details of this service action are explained in the following sections.
Service Procedure Videotape
As an additional service aid, a videotape demonstrating the service procedure has been included with the May, 1994 Master Tech program.
Dealer Notification & Vehicle List
Involved dealers:
Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a copy of this dealer recall notification letter and a list of the involved vehicles by Certified Mail.
Important:
Dealer notification by Certified Mail is required by federal law for all safety recalls. Responsible dealership personnel should be instructed to sign for this Certified Mail without hesitation as it concerns urgent safety recall information.
The Vehicle List is arranged in Vehicle Identification Number (VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles.
All dealers:
Each Dodge and Jeep & Eagle dealer will receive a copy of this dealer recall notification letter by first class mail.
DIAL System Function 70
All involved vehicles will be entered to DIAL System Function 70 at the time of recall implementation for dealer inquiry by VIN as needed.
Parts
Important:
Each involved dealer, to whom vehicles in the recall were invoiced (or the current dealer at the same street address)1 will receive, and be billed for, enough Heater Core Bypass Packages, Recall PN C3906070, to service 25% of those vehicles. Additional parts may be ordered by all dealers, as needed, to support customer demands.
Each parts package contains these components:
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for the service with their dealers at the earliest possible date. A copy of the owner notification letter is included.
Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer reference as needed.
Service Procedure
IMPORTANT:
Due to differences in the engine cooling system, the vehicle model year must be determined to properly service vehicles equipped with the 3.0L 6-cylinder engine. The 10th character of the vehicle identification number indicates the vehicle model year. Also, 1991� models can be differentiated from early-1991 models by the "8" in the 12th VIN position (early-1991 models have a "7" in the 12th position).
Completion Reporting and Reimbursement
Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Use one of the following labor operation numbers and time allowances:
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
Note:
See Warranty Policy and Procedure Manual, Chapter 6, Subsection H for complete recall claim processing instructions.
Parts Return
Not required.
Vehicle Not Available
If a vehicle is not available for service for a known reason, let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner Notification Form or describe the reason on a postcard and mail to:
Chrysler Corporation 429-10-04
P.O. Box 1919
Detroit, Michigan 48231-1919
Following the above procedures will expedite the processing of your claim.
If you have any questions or need assistance in completing this action, please contact your Zone Service Office.