Owner Letter
SAFETY RECALL -- HEATER CORE BYPASSDear Chrysler Corporation Vehicle Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Chrysler Corporation has determined that a defect which relates to motor vehicle safety exists in some 1988 through 1992 model Eagle Premier and Dodge Monaco vehicles. The heater core, part of the vehicle's heating system, may fail and allow engine cooling system steam to enter the passenger compartment. This may cause reduced driver visibility and could result in an accident without prior warning.
Your vehicle, identified on the enclosed form, is affected. For this reason we ask that you arrange for service to correct the condition without delay. The service and required parts as described in this letter will be provided free of charge.
To correct the condition, your dealer will install a coolant temperature controlled heater core fluid bypass valve which will prevent prolonged exposure of the core to high temperature engine cooling fluid. The work will take about one hour to complete. However, additional time may be required depending on how dealer appointments are scheduled and processed. To obtain this free service:
^ Contact your dealer as soon as possible to schedule a service appointment.
^ Take the enclosed Owner Notification Form with you at the time of your appointment and give it to your dealer. The form identifies the vehicle and the service that is required.
If you have any problem obtaining the needed repair, please call the Chrysler Customer Center, toll free, at 1-800-853-1403. A representative will assist you in getting your vehicle repaired.
We regret any inconvenience which this action may cause you. However, we are concerned about your safety. If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590, or call the Toll Free Auto Safety Hotline at 1-800-424-9393. (Washington D.C. area residents may call 366-0123.)
Thank you for your attention to this important matter.