Completion Reporting and Reimbursement

Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments.

Use one of the following labor operation numbers and time allowances:

Labor Operation Time
Number Allowance


Lubricate track and drive only - both sides 08-54-51-81 0.2 hours

Replace one track and drive assembly 08-54-51-82 1.4 hours
(2 door vehicles)

Replace both track and drive assemblies 08-54-51-83 2.4 hours
(2 door vehicles)

Replace one track and drive assembly 08-54-51-84 0.7 hours
(4 door vehicles)

Replace both track and drive assemblies 08-54-51-85 1.4 hours
(4 door vehicles)

Add the cost of the recall parts package plus applicable dealer allowance to your claim.

Parts Return

Removed track and drive assemblies must be returned to the Warranty Material

Return Center.

Note:
See Warranty Policy and Procedure Manual, Chapter 6, Subsection H for complete recall claim processing and material return instructions.

Vehicle Not Available

If a vehicle is not available for service for a known reason, let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner Recall Notification Form or describe the reason on a postcard and mail to:

Chrysler Corporation 415-03-18
Recall Coordination
P.O. Box 1919
Detroit, Michigan 48231-9986

Following the above procedures will expedite the processing of your claim.

If you have any questions or need assistance in completing this action, please contact your Zone Service Office.