Recall - Certification Labels Incorrect
85C090B
May, 1985
Subject: PRODUCT SAFETY CAMPAIGN 85C09 INCORRECT CERTIFICATION LABEL
Model and Year:
1985 CHEVROLET K10-30 SERIES 4-WHEEL DRIVE PICKUPS AND CHASSIS CAB MODELS BUILT AT JANESVILLE
TO: ALL CHEVROLET DEALERS
The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time, the owners may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copy of the letter which is being sent to owners, the owners are being instructed to contact the nearest Chevrolet Zone Office if their dealer does not remedy the condition within five days of the agreed service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.
DEFECT INVOLVED
General Motors has determined that certain 1985 Chevrolet K10-30 Series 4-Wheel Drive Pickups and Chassis Cab models built at Janesville do not conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 120 "Tire Selection and Rims for Vehicles Other Than Passenger Cars." The trucks were assembled correctly except that the rim information was omitted from the certification label.
To correct this condition, a new certification label is to be affixed to each affected vehicle.
Since a new certification label can be easily installed and to reduce owner inconvenience new certification labels will be sent directly to owners of record. Owners may install the new label or ask a dealer to do the service. Dealer service is to be done at no charge to owners.
VEHICLES INVOLVED
Involved are certain 1985 Chevrolet K10-30 Series 4-Wheel Drive Pickups and Chassis Cab models built at Janesville within the following VIN breakpoints:
PLANT FROM THROUGH
Janesville FJ100001 FJ106348
Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to the involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.
These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin was not shipped any involved vehicles.
DEALER CAMPAIGN RESPONSIBILITY
Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.
Whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle.
This bulletin is notice to you that the new motor vehicles included in this campaign may not comply with the standard identified above. Under Section 108 of the National Traffic and Motor Vehicle Safety Act, it is illegal for a dealer to sell a new motor vehicle which the dealer knows does not comply with an applicable Federal Motor Vehicle Safety Standard. As a consequence, if you sell any of these motor vehicles without first performing the campaign correction, your dealership may be subject to a civil penalty up to $1,000 for each such sale.
OWNER NOTIFICATION
Owners will be notified of this campaign on their vehicles by Chevrolet Motor Division (see copy of Owner Letter included with this bulletin).
SERVICE PROCEDURE
1. Open driver's door.
2. Verify that the Vehicle Identification Number (VIN) of the new Certification Label, is the same as the existing label (see illustration included with this bulletin).
If the VIN of the new certification label is different than the existing label, contact your Zone Office to arrange to receive the correct label.
If the VIN of the new certification label is the same as the existing label, follow the remaining steps of this procedure and install the new label.
3. Clean the surface of the existing label with soapy water and wipe dry.
4. Remove backing from new label and carefully apply over existing label.
NOTICE: DO NOT ATTEMPT TO REMOVE OR LOOSEN THE NEW LABEL ONCE IT HAS BEEN APPLIED AS THIS WILL DAMAGE THE LABEL, AND MAKE IT ILLEGIBLE.
PARTS INFORMATION
A new certification label (P/N 15596026), required for each vehicle involved, will be mailed to owners of record or involved dealers by Chevrolet Motor Division. The label will contain the VIN and corresponding rim, tire inflation and loading information.
If the existing label's VIN does not match the new label or the new label was not received, contact your Zone Office Service Department to make arrangements to receive a replacement.
CLAIM INFORMATION
Submit a Product Campaign Claim with the information indicated below:
Failure Labor Labor *Other
Code Operation Hours Hours
00 V2700 .2 .1
DESCRIPTION: Inspect for proper vehicle data and install new certification label.
*Campaign Administrative Allowance.
Dealer will automatically receive the correct labor allowance based on the labor operation performed.
Refer to the Chevrolet Claims Processing Manual for details on Product Campaign claim submission.
CAMPAIGN IDENTIFICATION LABEL
Each vehicle modified in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label." Each label provides a space to include the five digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or ballpoint pen.
Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner.
Apply "Campaign Identification Label" only on a clean dry surface.
ADMINISTRATIVE PROCEDURE
REFER TO THE CURRENT CHEVROLET SERVICE POLICIES AND PROCEDURES MANUAL AND CLAIMS PROCESSING MANUAL FOR CAMPAIGN HANDLING AND ADMINISTRATIVE PROCEDURES.