Campaign - Automatic Transaxle Channel Plate Distorted: Overview
Number: 93C19Section: 7A
Date: July, 1993
SUBJECT:
PRODUCT CAMPAIGN 93C19 - AUTOMATIC TRANSAXLE 4T60-E
MODELS:
1993 CHEVROLET LUMINA
To: All Chevrolet Dealers
General Motors has determined that certain 1993 Chevrolet Lumina model vehicles equipped with 4T60-E automatic transaxles (RPO M13) may contain a distorted channel plate assembly. The suspect channel plate may be bowed, affecting the transaxle "end play". This could result in a variety of symptoms including noise, fluid leaks and eventually loss of forward drive capability.
To prevent the possibility of these conditions occurring, dealers are to replace the transaxle assembly with a new transaxle assembly.
VEHICLES INVOLVED
Involved are certain 1993 Chevrolet Lumina motor vehicles equipped with 4T60-E automatic transaxles (RPO M13) built within the shown VIN breakpoints:
Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.
These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.
OWNER NOTIFICATION
Owners will be notified of this campaign on their vehicles by Chevrolet Motor Division (see copy of owner letter included with this bulletin).
DEALER CAMPAIGN RESPONSIBILITY
All unsold new vehicles in dealers' possession and subject to this campaign must be held and inspected/repaired per the service procedure of this campaign bulletin before owners take possession of these vehicles.
Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.
Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owners letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.
PARTS INFORMATION
Parts required to complete this campaign are to be obtained from General Motors Service Parts Operations (GMSPO). These parts must be ordered on a "V.I.P." order. V.I.P. charges will be waved by GMSPO.
NOTICE:
Vehicle VIN must be included on the V.I.P. Order.
SERVICE PROCEDURE
1. Replace transaxle assembly. See 1993 Lumina service manual (section 7A) for transaxle removal and replacement procedures.
2. Crate removed transaxle in original shipping container and return in usual manner with appropriate information included.
3. Install Campaign Identification Label.
CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label". Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.
Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner. Additional "Campaign Identification Labels" can be obtained from DAC.
Apply "Campaign Identification Label" only on a clean, dry surface.
CLAIM INFORMATION
Submit a Product Campaign Claim with the information indicated in figure:
Dealers will automatically receive the correct labor and material allowance based on the labor operation performed.
Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim Submission.