Claim Information

Submit a Product Campaign Claim with the information indicated below:

Parts Failed Parts Failure Labor Labor *Other
Count Part No. Allowance Code Operation Hours Hours

00 V2710 .2 .1

DESCRIPTION: Inspect for correct spring application. If correct, no further action required.


Parts Failed **Parts Failure Labor Labor *Other
Count Part No. Allowance Code Operation Hours Hours

4 378503 00 V2711 2.1 .1

DESCRIPTION: Inspect for correct spring application and replace all four springs per instructions in this bulletin.

*Campaign Administrative Allowance.

**The Parts Allowance should be the sum total of the current GMWDD Dealer Net plus 30% of all parts required for the repair.

Dealer will automatically receive the correct labor allowance based on the labor operation performed.

Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claims submission.

Campaign Identification Label:

CAMPAIGN IDENTIFICATION LABEL

Each vehicle modified in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label." Each label provides a space to include the five digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or ballpoint pen.
Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner.

Apply "Campaign Identification Label" only on a clean dry surface.
ADMINISTRATIVE PROCEDURE

REFER TO THE CURRENT CHEVROLET SERVICE POLICIES AND PROCEDURE MANUAL AND CLAIMS PROCESSING MANUAL FOR CAMPAIGN HANDLING AND ADMINISTRATIVE PROCEDURES.
(Notification Used By Chevrolet Motor Division)


Dear Chevrolet Owner:

General Motors has determined that some 1985 Full Size Chevrolet models equipped with SEO 9C1 (Police Package) and (Special Handling Suspension) SEO 7B3 may have been assembled with the standard front and rear springs rather than the heavy duty springs that were ordered. As a result, accelerated suspension deterioration can occur.

To correct this condition on your vehicle, the front and rear springs will be inspected and when required, replaced. This service will be performed for you at no charge.

Instructions for this service have been sent to your Chevrolet dealer. Please contact your dealer to arrange a service date. The labor time to inspect your vehicle is approximately 15 minutes. If the springs must be replaced, it will take an additional 2-1/2 hours. Please ask your dealer if you wish to know how much additional time will be needed to process your vehicle.

The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please complete the postage paid reply card and return it to us.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.


Chevrolet Motor Division General Motors Corporation

Enclosure