Customer Notification Letter
March, 1991
Dear Chevrolet Camaro Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
As we informed you in our previous letter, General Motors has determined that a defect which relates to motor vehicle safety exists in some 1984-90 Chevrolet Camaro model vehicles. Some seat belt buckle assemblies in these vehicles may not latch, or may not release, dus to fracture of the red pushbutton which can occur during seat belt connectlon or disconnectlon. These buckle malfunctions would prevent a person from using the seat belt system, and the risk of injury to an unbelted person in an accident would be increased.
In our previous letter, we made replacement of all vehicle seat belt buckle assemblies available to those owners who were currently experiencing any of the above conditions. However, since our last letter, General Motors has developed a preventative repair for those vehicles which have not experienced a pushbutton fracture or have not had all seat belt buckles replaced.
WHAT WE WILL DO
To prevent the possibility of a pushbutton fracture condition occurring, your Chevrolet dealer will replace all pushbutton assemblies and install protector shields to the buckle assemblies (except for certain 1989 and all 1990 vehicles which do not need protectors). Also, any buckle assemblies which are found to have fractured buttons will be replaced.
This service will be performed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Chevrolet dealer as soon as possible to arrange a service date and so the dealer say order the proper parts to perform this repair. You may also make arrangements to have the vehicle towed to the dealer if the driver-side buckle is inoperative. Instructions for making this correction have been sent to your dealer and parts are available. The labor time necessary to perform this service correction is approximately twenty-five (25) minutes. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
If you have already experienced a pushbutton fracture condition and paid for all or part of the repair, you may request reimbursement through your Chevrolet dealer. When doing so, you should present the dealer with documentation which reasonably confirms the amount of unreimbursed repair expense, the date of the repair and the person or entity performing the repair. All owners applying for reimbursement should note that their vehicle will still require seat belt pushbutton replacement and protector shield installation.
Your Chevrolet dealer is best equipped to obtain parts and provide service to insure that your vehicle in corrected as promptly as possible. If, however, you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five (5) days, we recommend you contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020.
After contacting your dealer and the Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washlngton D.C. residents use 366-0123).
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
We are sorry to cause you this inconvenionce; however, we have taken this action in the interest of your safety and continued satisfaction with our products.