Campaign Label, Credit, Owner Letter & Zone Offices Information
CAMPAIGN COMPLETION LABELUpon completion of this campaign, a white campaign label (Cat. No. S-1015) should be affixed on a clean, dry surface of the radiator support tie bar in an area clearly visible when the hood is raised. Each label provides space to print in ink (or type) campaign number 88-C-2 and your five-digit Cadillac dealer code. Dealers are to take the steps necessary to ensure that the numbers are properly recorded on the label.
CREDIT
Credit for this campaign will be issued upon receipt of a properly prepared warranty claim as follows:
Failed Failure Labor Labor
Description Part No. Code Operation Hours*
Replace Fuel Cap 1644137 96 V4520 .2
* This labor time represents the actual time required to perform the correction. Dealers should apply for 0.1 additional hour for administrative allowance as "Other Labor Hours".
February, 1988
Dear Cadillac Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has determined that certain 1988 ,Cadillac Allante's have fuel caps which fail to conform to the requirements of Federal Motor Vehicle Safety Standard 301.75 "Fuel System Integrity".
To correct this non-compliance, a new fuel cap should be installed on your Allante. To save you the inconvenience of returning to your dealer, we have mailed the enclosed fuel cap directly to you. After installation, please discard the old fuel cap. If you prefer, you may arrange a service date with your Cadillac dealer. They will be pleased to install the new cap for you at no charge.
If you decide not to install the new cap yourself, your Cadillac dealer is best equipped to provide service to ensure your Cadillac is corrected as promptly as possible. However, if you take your vehicle to your dealer on the agreed service date and they do not remedy this condition on that date or within five days, we recommend you contact the nearest Cadillac Zone Office, either in person or by telephone. The Zone Office will assist you and the dealer in getting your vehicle corrected. The locations and telephone numbers of the Zone Offices are listed at the end of this letter for your reference.
After contacting your dealer and the Zone Office, if you are still not satisfied we have done our best to remedy this condition without charge within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590, or call 800-424-9393 (Washington, D.C. residents use 426-0123).
The enclosed Campaign Owner Identification Card identifies your Cadillac. Presentation of this card to your dealer will assist in making the correction in the shortest possible time. If you choose to install the replacement fuel cap yourself, please check the appropriate box and return the postage-paid card to us. If you have sold or traded your vehicle, please complete the postage-paid card and return it to us. This will assist us in assuring all affected vehicles have been corrected.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.
CADILLAC ZONE OFFICES
When calling for assistance, ask for the Consumer Relations Representative.
CENTRAL ZONE 3031 W. General Motors Blvd. Post Office Box 33109 Detroit, Michigan 48232 (313) 974-1090
FLORIDA ZONE Barnett Bank Centre Fifth Floor 625 North Flagler West Palm Beach, Florida 33401 (305) 833-8311
MID-ATLANTIC ZONE Post Office Box 9010 Wayne, Pennsylvania 19087 (215) 296-6680
NEW YORK ZONE Post Office Box 3003 Parsippany, New Jersey 07054 (201) 993-4090
NORTHEAST ZONE 2 Dedham Place Suite 2 Dedham, Massachusetts 02062 (617) 461-1500
SOUTHEAST ZONE Post Office Box 50256 Atlanta, Georgia 30302 (404) 257-3600
LOS ANGELES ZONE Post Office Box 5018 Thousand Oaks, California 91359-5018 (805) 373-9777
MIDWEST ZONE Post Office Box 3002 Naperville, Illinois 60566 (312) 961-6858
NORTHWEST ZONE Post Office Box 23850 Oakland, California 94623 (415) 498-5252
SOUTHWEST ZONE Post Office Box 660118 Dallas, Texas 75266-0118 (214) 659-5125
*NOTE: The state of Alaska is serviced by the Northwest Zone. The state of Hawaii is serviced by the Los Angeles Zone.