Video Entertainment System Inoperative

Video Entertainment System Inoperative

Diagnostic Instructions

* Perform the Diagnostic System Check - Vehicle (Initial Inspection and Diagnostic Overview) prior to using this diagnostic procedure.
* Review Strategy Based Diagnosis (Initial Inspection and Diagnostic Overview) for an overview of the diagnostic approach.
* Diagnostic Procedure Instructions (Initial Inspection and Diagnostic Overview)provide an overview of each diagnostic category.



Reference Information
Schematic Reference

Radio/Navigation System Schematics (Radio/Navigation System Schematics)
Connector End View Reference

Component Connector End Views (Connector Views)
Description and Operation

Navigation System Description and Operation (Navigation System Description and Operation)
Electrical Information Reference

* Circuit Testing (Component Tests and General Diagnostics)
* Connector Repairs (Component Tests and General Diagnostics)
* Testing for Intermittent Conditions and Poor Connections (Component Tests and General Diagnostics)
* Wiring Repairs (Component Tests and General Diagnostics)

Scan Tool Reference

Control Module References (Programming and Relearning)


Circuit/System Testing

Important: If rear video display turns ON but the video is blank, use diagnostic Video Display is Poor or Blank (Video Display is Poor or Blank) .



1. Disconnect the second row video (and third row if equipped) display harness connector. With the ignition ON, operate the rear entertainment system. Verify there is voltage on the remote enable signal circuit.

• If voltage is not present on the remote enable signal circuit, test and repair open or short to ground.


• If the enable signal circuit tests normal but there is no voltage, replace the radio.

2. Test and repair open, short to ground and short to power on the ground and battery positive voltage circuits at the second row video (and third row if equipped) display.

• If the video display power and ground circuits test normal, replace the suspected rear video display.




Repair Instructions

Perform the Diagnostic Repair Verification (Verification Tests) after completing the diagnostic procedure.


Video Display Replacement (Service and Repair)