With Navigation System

Audio System Symptom Troubleshooting - Radio preset memory is lost (with navigation system)

Radio preset memory is lost (with navigation system)

NOTE: If only XM stations are lost, go to XM radio preset memory is lost troubleshooting; with AcuraLink USA Models With Navigation System, without AcuraLink Canada Models With Navigation System.

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

2. Turn on the audio-navigation unit, and set each of the radio station preset buttons.

Do each of the buttons set properly?

YES -

Go to step 3.

NO -

Replace the audio-navigation unit Audio-Navigation Unit Removal/Installation.�

3. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode for 1 minute, then back to ON (II), or the ON mode.

4. Test the preset buttons for proper recall operation.

Do the preset buttons recall the set radio stations?

YES -

System is normal at this time. Check connections at the audio-navigation unit.�

NO -

Substitute a known-good audio-navigation unit (including the HDD) Audio-Navigation Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio-navigation unit Audio-Navigation Unit Removal/Installation.�