Symptom Troubleshooting

Navigation System Symptom Troubleshooting - System locks up or freezes constantly

System locks up or freezes constantly

NOTE:

- Check the vehicle battery condition first Battery Test.
- Always check for and resolve all CAN DTCs before troubleshooting the navigation system.
- Verify that the correct audio-navigation unit is installed for this model. Go into the System Diagnostic Mode Navigation System Diagnostic Mode Part One, and use Version Navigation System Diagnostic Mode Part One.
- Make sure that the latest navigation software is installed.
- Check any official Honda service website for more service information about the navigation system.
- Before troubleshooting, make sure you have the anti-theft code.
- After troubleshooting, enter the anti-theft code.
- Check the connectors for poor connections or loose terminals.

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

Does the system reboot, lock up, or freeze?

YES -

Replace the audio-navigation unit Audio-Navigation Unit Removal/Installation, and recheck. If the problem does not go away, replace the HDD HDD Removal/Installation.�

NO -

The system is OK at this time. Go into the System Diagnostic Mode Navigation System Diagnostic Mode Part One, and use the Unit Check diagnosis Navigation System Diagnostic Mode Part One to check the audio-navigation unit and the navigation display unit status. If any status are NG, substitute the affected unit with a known-good unit, and recheck.�