Symptom Troubleshooting

Symptom Troubleshooting: Bluetooth cell phone cannot be paired

Bluetooth cell phone cannot be paired

NOTE:

- Check the vehicle battery condition first. Testing and Inspection

- Check the connectors for poor connections or loose terminals.

- When six Bluetooth phones are paired, you must delete one phone before you can add another.

1. Turn the ignition switch to ON (II).

2. Press the HFL TALK button.

Does the beep sound?
YES - Go to step 3.

NO - Go to step 5.


3. Check on-line at www.acura.com/handsfreelink or call the HFL support desk at 888-528-7876 to make sure the cell phone is compatible with the HFL system and that there are no known issues.

4. If you have the client's phone, go to step 5. Otherwise, pair a known-good cell phone to the client's vehicle.

Can you pair the Bluetooth phone?
YES - The client's Bluetooth phone is defective or not compatible.

NO - Go to step 6.


5. Pair the client's phone to a known-good vehicle.

Can you pair the Bluetooth phone?
YES - Go to step 6.

NO - The client's Bluetooth phone is defective or not compatible.


6. Connect the HDS to the DLC. Check for HFL DTCs.

Is there any DTCs indicate?
YES - Go to HFL DTC troubleshooting.

NO - Go to symptom troubleshooting Voice control does not work/respond Symptom Troubleshooting or HFL switch test. HFL Switch Test/Replacement