AcuraLink(R) - Various Radio/Navigation Issues

08-058

December 12, 2008

Applies To:
2009 TSX with Technology Package -
From VIN JH4CU2....C000001 thru JH4CU2....C009033

XM Traffic/Weather and AcuraLink Messages Are Not Displayed, and Phone Number Features in the Navigation System Don't Work

SYMPTOM

The XM radio and the navigation display work normally, but one or more of these malfunctions occur:

^ XM Real-Time Traffic, XM Weather, and AcuraLink messages do not display.

^ The Phone Book Import feature does not work.

^ Point of Interest telephone numbers on the navigation display cannot be called.

PROBABLE CAUSE

The flash memory in the AcuraLink control unit (XM receiver) is faulty.

CORRECTIVE ACTION

Replace the AcuraLink control unit (XM receiver).

PARTS INFORMATION

AcuraLink Control Unit (XM Receiver):

P/N 39820-TL2-A52
(for unsold vehicles)

P/N 39820-TL2-A52RM
(for sold vehicles)

NOTE:
Refer to service bulletin 08-051, AcuraLink Control Unit (XM Receiver) In-Warranty Exchange/Out- of- Warranty Repair; for detailed information about ordering and exchanging control units.

WARRANTY CLAIM INFORMATION

In warranty:
The normal warranty applies.

Operation Number: 0101B4

Flat Rate Time: 0.3 hour

Failed Part: 39820-TL2-A51

Defect Code: 03217

Symptom Code: 03272

Skill Level: Repair Technician

Out of warranty:
Any repair performed after warranty expiration may be eligible for goodwill consideration by the District Parts and Service Manager or your Zone Office. You must request consideration, and get a decision, before starting work.

DIAGNOSIS

1. Do the AcuraLink self-diagnosis:

^ Turn the ignition switch to ON (II), and accept the navigation system disclaimer.

^ Press the MAP/GUIDE, CANCEL, and MENU buttons simultaneously until the ~Select Diagnosis Items" screen comes on.





^ Select Detail Information & Setting on the navigation screen.





^ From the Detail Information & Setting screen, select XM (HIP).





^ From the XM (HIP) screen, select XM (HIP) System Link.





2. The XM (HIP) System Link screen shows the status of the XM system connections. Green blocks indicate the connections are OK; red blocks indicate connection problems.

Are all of the connection blocks red?

Yes - Go to REPAIR PROCEDURE.

No - This service bulletin does not apply. Continue

with normal troubleshooting procedures.

REPAIR PROCEDURE

1. Replace the AcuraLink control unit (XM receiver):

^ Refer to page 23-133 of the 2009 TSX Service Manual, or

^ Online, enter keywords XM UNIT, and select AcuraLink Control Unit (XM Receiver) Removal/Installation from the list.

NOTE:
Make sure you write down the serial number of the new control unit.

2. Call XM Satellite Radio at 800-852-9696 to update the client's account with the new control unit serial number.

3. Call Acura Client Services to reactivate the AcuraLink service.





4. Do the AcuraLink self-diagnosis, and make sure all XM system connections are OK (all blocks are green).





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